Welcome to Nice Spec Car Shop website privacy notice.
Nice Spec Car Shop respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how Nice Spec Car Shop collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Nice Spec Car Shop is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: Nice Spec Car Shop
Name of data privacy manager: Rob Timbrell
Email address: sales@nicespeccarshop.com
Postal address: North Street Ashby de la Zouch, Leicestershire, LE65 1HS
Telephone number: 07510 230690You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback. -
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your enquiry, request or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Manage financial applications (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our services and grow our business) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
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Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Customer Reviews
A fantastic experience from the start to the end. We were unable to arrange a view during the week but the owner have helped us organize during week e... Read More
Verified Auto Trader Customer
It was a pleasure from start to finish doing business with Rob and Matt. The preparation of the Mini we came to see was first class and they explained... Read More
Lynette Moore (verified Purchase)
Bought a 5 year old Tiguan from here, was an amazing experience from start to finish. Rob is such a genuinely nice guy, he was a pleasure to meet and... Read More
Steve Wandless (verified Purchase)
Fantastic experience from the first call to driving the car away. Rob took time to explain the process and offers for a car i had seen and offered to... Read More
Av Mapp (verified Purchase)
Dealer contacted me within a few hours, unfortunately the vehicle I was after was already reserved. Very prompt, polite and informative... Read More
Darren
Very helpful as well as professional. The communication with sorting my car was 10/10. Everything was polite and well mannered... Read More
Stefan Longville (verified Purchase)
From the first contact with Rob right through to picking the car up was fantastic. Could not fault the service I was provided and the quality of the c... Read More
Daniel Witney (verified Purchase)
the service was excellent.. they had time to show the car and patience to explain whatever questions I had. very happy..... Read More
Verified Auto Trader Customer
Brilliant service. Rob was very helpful and made the part exchange so quick and easy. We are really pleased with our new car and would definitely reco... Read More
Nicky Rennocks (verified Purchase)
You will struggle to find a nicer garage than this one, long established family business that really care about every detail, the cars are all in real... Read More
Tim Hazlewood (verified Purchase)
They explained the car's features, history, specification and features well. We picked it up three days ago and so far so good.... Read More
Verified Auto Trader Customer
If you're looking for good quality, genuine cars with exceptional customer service, Nice Spec Car Shop is the place for you. I saw the car of my dream... Read More
Jessica Penrice
Absolute pleasure dealing with the lovely chaps here! Answered every question I had, helped me anyway they could, went through every detail of the car... Read More
Jordan Campbell
What a lovely family run business, Rob and the team are so welcoming and make you feel comfortable from the get go. It’s nice to shop for cars with... Read More
Tom Alderson
Fantastic customer service. Would buy from them again 100%. The team are very friendly and don’t want to push you into what might be the wrong decis... Read More
George Thomas
Excellent professional web site,easy to navigate and excellent vehicle description and specification, great images,really useful for decision making,f... Read More
Gary James Verified Autotrader Purchase
Extremely friendly staff who are happy to help any way they can. No pressure sales environment and cars are presented wonderfully. Will definitely con... Read More
Dom Smith - Verified Autotrader Purchase
I didn't purchase from the team ( but my son did) but what a friendly welcoming group of people. 5* customer service, i haven't taken any star's off e... Read More
David Smith
I can not recommend this company enough, very helpful, easy to talk to, very professional, and prices are very reasonable, all the staff make you feel... Read More
Anonymous- Verified Autotrader Purchase
Dealer replied to my questions almost immediately, good to see as a few take days.... Read More
Vince
Brilliant service from all the staff at nicespeccarshop, very friendly and very easy to contact, would highly recommend to others looking to purchase... Read More
Matthew B
First class service , excellent communication and quality cars, a very friendly service with good attention to detail.... Read More
David Sharpe
From our initial telephone call to enquire about the car to the follow up after we’d had the car to check we were happy - we were impressed with how... Read More
Lucy T
Great service, and easy to talk to. Not pushy in sales. Car was cleaned, serviced and had an mot just before pickup,. Wouldn't hesitate to recommend.... Read More
Rosa Carril-Marshall
Car was a great price, excellent communication throughout, really easy process to arrange test drive and purchase. Thanks Rob and Debbie!... Read More
Anonymous - verified AutoTrader purchase
A great priced car with friendly service where nothing was too much trouble. We’ll definitely be going back the next time I’m looking for another... Read More
Rachel Wallis
An absolutely fantastic company! Their communication was brilliant and nothing was too much trouble for them! Thank you Rob and Debbie, I'm so pleased... Read More
Jo Dudley
Fantastic service - the mini I bought from here was in absolutely mint condition, by far the best example I'd seen and for a great price too, what mor... Read More
Chris W
I would highly recommend this place. Honest & genuine people. A really friendly experience. Very happy with my new car.... Read More
Philip Clague
Great service very friendly people. super clean car when i picked it up. very good warranty came with it communications was spot on... Read More
Colin Critoph
Nice Spec Car Shop are great to purchase from. They are very competitive on price and offer a great service from start to finish, car was exactly as d... Read More
Anonymous - verified AutoTrader purchase
Very friendly service. Great advice and support, no pressure at all. I love my new car which I brought at a really competitive price. I would definite... Read More
Robey Family
Very happy with the car I bought from these. They are amazing people too would definitely buy from these again Thank you very much... Read More
Steven D
Very nice people to buy a car from. I went to have a look at the car on a Wednesday and was very pleased with the customer service. Everyone who worke... Read More
Ellie Reedman
Nice spec car shop were so helpful from the get go. Answered all my queries and gave full info on the car. The whole process ran so smoothly and the c... Read More
Eleanor U
Lovely family ran business. Prompt response. Very Competitively priced, nothing was too much trouble. Excellent service... Read More
Rachel
I recently bought a Hyundai off these guys and the service provided was fantastic, they were knowledgeable, polite and most of all, friendly! The car... Read More
Shalek B
The car had just been sold but the chap I spoke to was really helpful will certainly be keeping in contact if other cars in stock... Read More
Marcus
Had return contact with Rob. Excellent liaison, extremely professional in understanding in my hunt for a certain vehicle. This is how all dealers shou... Read More
Paul
Dealt with Rob, excellent response very professional. Highly recommend paying them a visit, very knowledgeable on mini’s.... Read More
James
Excellent service from everyone at NiceSpecCarShop recently bought mini countryman very nice car very good family company... Read More
J. S
I was very happy with their attentions to detail, prompt correspondence and making sure everything was just right before I drove away.... Read More
J.J
Excellent and really personal service. They are extremely attentive and went above and beyond to ensure I had the best experience with them and got th... Read More
Jasmine M
2nd Passat purchased from NICE SPEC CAR SHOP. Both Debbie and Rob have been extremely helpful with sorting out insurance and tax for the Passat I purc... Read More
Bob Rawal
Brilliant Company, really informative and help with everything needed. Very friendly.... Read More
Tracy W
This is the 3rd car in a row I have bought from these guys. The first I crashed (oops!), the second I kept to beyond 150k miles, and I'm sure the late... Read More
Jon Hallam
Recently brought a Mini from Nice Spec Car Shop. I am over the moon with the car and the service I received. Everybody went out of there way to help o... Read More
Charlotte K
Really friendly, great communication, non pushy, honest and knowledgeable about the cars he sells. Would recommend to any buyer! We purchased a lovely... Read More
Ash B
Very welcoming, friendly , efficent and professional. The car I viewed ( and subsequently purchased) was immaculately displayed and presented. Knowled... Read More
Bernard M
The whole team at Nice Spec were brilliant. No pressure at all and gave me a full thorough look at the car. You could see the pride everyone there tak... Read More
Tom G
Excellent service from everyone at Nice Spec Car Shop, fast, friendly and just around the corner, why did I not know about this place when purchasing... Read More
Adam Griffiths
No qualms whatsoever, the whole process was really easy and everyone at Nice spec was more than happy to help and really lovely to deal with. Will rec... Read More
Ria T
Great experience buying a used ford kuga. Well managed customer experience re Covid regulations. Car great price and pristine. Able to test drive and... Read More
Emma C
Excellent friendly service from the first phone call, we got a description on the car and was very happy when we viewed it to find it was exactly as d... Read More
Andy and Elaine
Nice spec car shop provided a professional service from start to finish . Cars are all presented to a high standard and ready to drive away . We felt... Read More
Roy G
I went to this dealership and from start to finish I couldn’t of asked for more. They guided me step by step through the process. When I went to col... Read More
Kane S
Would highly recommend this dealership, customer service was excellent, all covid guidelines were explained and adhered to. Quality car, exceptional s... Read More
Ellie L
What a lovely experience I had with the team today. They were all so welcoming and made me feel completely happy with my purchase. I am over the moon.... Read More
Laura P
Definitely recommend purchasing from the Nice Spec Car Shop Team!! Rob, Debbie and Mark have gone above and beyond for me to make my purchases as seam... Read More
Amy A
Im always a bit cautious when it comes to buying cars but there was no need with nice spec car shop. very helpful with answering all of my questions o... Read More
Charlie P
Bought my Leon estate from nicespeccarshop and would highly recommend The cars they have in stock are immaculate Would definitely buy again from these... Read More
Ben W
Collected my Mini Cooper d today and I love it. Car was in fantastic condition and the staff were very friendly . Communication was excellent througho... Read More
Amy Rowan
Awesome service from start to finish, I haven't bought a car in about 10 years and the team here made the whole process really simple. Would definitel... Read More
Chris M
We received excellent service from start to finish. From the initial enquiry to the collection of car service was personalised and straight forward. T... Read More
Mark & Ally
Highly recommended garage, with old school customer service. The car I purchased was presented perfectly for handover, was immaculate inside and out a... Read More
Mark E
I brought a black corsa from the company and they had a fast reliable service couldn't fault it, very nice staff and very helpful towards cleaning the... Read More
Alex Bullows
We have purchased our car from here and what a great experience we had. It was so straightforward, the car was well presented, new MOT done and 12 mon... Read More
Thomas S
Bought a Vauxhall Insignia from this dealer a few weeks ago, I spotted the car on autotrader then researched the company, no bad reviews so got in tou... Read More
Steven S
Nice spec car shop were extremely helpful and kind from the very first phone call to picking up the car. I had received some really poor customer serv... Read More
Michelle C
Fantastic service, well presented car would most definitely buy from the team again... Read More
Amy W
The guys at nice spec car shop were great to deal with throughout the purchase. Everything was as described, any issues with the car (minor scratches)... Read More
Anna Z
Lovely family owned business, they were incredibly well organised and got things done nice and quick for us! The car was in immaculate condition, it w... Read More
Lucy T
I found Nice Spec Cars on Autotrader whilst looking for a new car. After reading their many positive reviews I decided to reserve my car and I am so g... Read More
Richard
I recently purchased my new Vauxhall with nicespeccarshop and couldn’t be happier. Very professional service, great friendly team, very trusting and... Read More
Hannah Callow
Nice and straight forward process, got my car quickly. Grey customer service too, lovely staff. Car is awesome !... Read More
Reece E
Such an incredible experience! Debbie, Rob and the team were professional, efficient and overall amazing. I would highly recommend them to friends and... Read More
Olivia H
Very helpful, friendly and honest. Car was as described, . The car Honda Civic I purchased was in a great handover condition .Perfectly prepared for s... Read More
Pawel P
Really helpful and friendly, would recommend this company. I’d definitely use them again in the future!... Read More
Demi W
Quick and easy, great communication! Brought an amazing car from these guys and everything was straight forward. Well impressed with the car for the m... Read More
Paige W
Very helpful, friendly and honest. Car was as described, and no pressure to purchase. I can honestly say if you had an issue Rob would sort it. Very d... Read More
Maria W
A pleasant and unpressured experience from initial enquiry to collecting and purchasing the car. The salesman was polite and unlike any pushy car sale... Read More
Andrew H
One of the best garages we’ve dealt with. I’m so happy with my new car It’s immaculate & drives perfect. I love it! Such a professional garage w... Read More
Diane S
Very friendly, honest and helpful. Would definitely buy from them again and recommend them to a friend... Read More
Jenny H
Fantastic service. Car as described, excellent condition and spotless when I collected it. Looks and drives like a brand new car (3 years old). Nothin... Read More
Lisa H
Due to the restrictions it was all a little different but this made it no less easy to buy a car with Rob. Their website is excellent to get an idea o... Read More
Henrick E
Very easy and pleasant family business, couldn’t have asked for a better service. Very Honest description of vehicle, no glorified embellishments, I... Read More
Les K
I just want to say how simple and reassuring our experience of buying a new vehicle during lockdown actually was. This was because of the staff at Nic... Read More
Marie Anson
Purchased my mini cooper in January 2020, I was a little bit reluctant due to not being able to view the vehicle prior to purchase. However there was... Read More
REBECCA MARSHALL
Highly recommend this company. I was a little cautious as with covid lockdown in place it meant viewing cars was not possible. However the staff were... Read More
Esther S
Really friendly service throughout buying the car. I found them to be helpful, transparent and accommodating despite buying the day before Lockdown 3.... Read More
Robin R
Couldn’t recommend anybody better. Not only a great car but great people too. I initially asked for information but they were not open as it was 8:3... Read More
Josie P
I approached Nice Spec Car Shop to help me find a car for my son after reading the excellent google reviews. I have to say that they have been fantast... Read More
Lea B
Having had 2 bad experiences whilst looking for a car for my partner we dropped onto Nice Spec Car Shop. What caught my eye was their comment that all... Read More
Mark B
A good selection of cars with excellent specification. Amazing condition throughout. Rob is such a nice guy and is very patient and honest and nothing... Read More
Linda J
First class service from the team at Nice Spec cars. Rob was really helpful on the phone when I enquired about the car, giving me a complete and hones... Read More
Ian G
Really can not fault the people at nice spec car shop. Pleasure to deal with and very friendly. Would definitely recommend and when I want to upgrade... Read More
Brady G
Best car buying experience. Great communication throughout and after buying car. Friendly professional service with no hard sale, great knowledge and... Read More
Tracey Redout
Exceeded all expectations, outstanding customer service and the car was everything that was promised and more. Rob & Debbie offer a truly personal ser... Read More
Jason T
Despite the current conditions being very difficult in lockdown, The team made buying the car very easy and pain free. The service was very good and t... Read More
Tristan H
We were obviously slightly concerned about transferring money before we saw the car. We need not have worried as even better than we could have hoped... Read More
Peter & Kaye
We had the best car buying experience we’ve ever had. The team at Nice Spec Cars where great to deal with from my initial enquiry to collectIon of t... Read More
Morley Family
The smoothest car purchase I have ever made! Rob was so lovely and so accommodating! From a last minute call to view the car on a Sunday morning to a... Read More
Emily Whitehead
Thank you to the team at Nice spec car shop, I’m loving my new VW Polo. The staff were very nice and helpful and they didn’t make you feel pressur... Read More
Chloe H
Excellent customer service from great people at nice spec car shop! Great little dealership with genuine people at the heart of it.... Read More
Joe J
Excellent range of quality stock and very professional, friendly and welcoming staff. Hassle free and all my requirements were exceeded.... Read More
Jason C
Highly recommend purchasing a car from NiceSpec, they are very friendly and helpful, great customer service, I was able to view and test drive the car... Read More
Molly S
We found Nice Spec cars via Autotrader when looking for a VW Polo. They only sell decent quality cars with genuine history and at a fair price too but... Read More
Sarah H
Great service, very friendly and professional! Reasonable prices / deposit price. Very happy with my new purchase 😊 thank you so much for helping m... Read More
Georgia B
I had an amazing experience with the guys at nice spec car shop. I could not fault their customer service. Continued to help after we had purchased th... Read More
Cara A
What great service I received from NiceSpecCarShop. From start to finish ease of communication is what really made the purchase stand out for me. I wa... Read More
Laila R
Thanks to all the team at Nice Spec Car Shop. I am very happy with the car I purchased from you, it’s great. The process could not have been made ea... Read More
Charlie Campbell
Great, honest service from the forecourt, the test drive and collection. Very accommodating to visiting and collecting times. Rob was a really nice gu... Read More
Richard T
Had such a brilliant experience with nicespeccarshop.com they were fab. I found an amazing car with them that ticked all of my boxes and I absolutely... Read More
Emilee W
Rob and Debbie are so lovely and helpful when buying my Audi. It’s a beautiful car and drives lovely and a great price too. Everything went through... Read More
Tamsin D
Brilliant customer service from start to finish. Rob was really friendly and knowledgeable, and the team ensured the car was in immaculate condition o... Read More
Damien W
Couldn't praise Rob and the team at Nice Spec Car Shop enough. From beginning to end the customer service I received was excellent and the car I bough... Read More
Ellena T
Purchased a car from Rob & Mark and service from start to finish was excellent. No hard sales just honest advice. Car has been better than expected an... Read More
Mike S
Purchased my car just two weeks ago from NiceSpecCarShop and really pleased. Found the car online and contacted Rob who was able to provide a video wa... Read More
Mandy Goddard
Recently brought a new car from here and experienced very friendly, hassle free service. Would easily recommend this company to other people.... Read More
Scott M
They found the perfect car for our son and met all his expectations and more! Fantastic team, professional, honest, trustworthy and exceptional custom... Read More
Sonia J
I had a fabulous experience with the NiceSpecCarShop. The cars on their web site allowed me to find just the car I wanted. Making and appointment to v... Read More
Andy R
I would highly recommend nice spec car shop, really lovely people with outstanding customer service, car is absolutely spotless and was beautifully pr... Read More
Chelsea B
We purchased our car from here recently. Very flexible and upfront about the car. They were very flexible and for once it was "customer first" which i... Read More
Lucy E
I recently purchased a mini from Nicespeccarshop in Ashby. The customer service was extremely friendly and helpful and made the experience of purchasi... Read More
Dawn W
Incredibly helpful and trustworthy team and had no problems, talked me through everything and made me feel very comfortable.... Read More
Connor E
Massive thanks to Rob for all your help in purchasing my new car This guy goes out of his way to help in everyway possible to make everything easy and... Read More
Dave Armiger
Brilliant service, very welcoming and helpful. Love my car, would highly recommend... Read More
Daisy
Fantastic service! After having an 'experience' with a main dealer, they were open and honest and made me feel at ease immediately. The knowledge on t... Read More
Kerry H
The best customer service i have received when purchasing the car. the car was in immaculate condition. The guys really know their stuff and are very... Read More
Jack C
Rob & Mark at Nicespeccars were very helpful in every way, considering the Covid situation nothing was to much trouble for them, I'm so pleased with m... Read More
Sue M
After searching for what seemed a lifetime Lisa finally found the mini she had set out to find. We spoke to Rob and arranged for him to wait for us to... Read More
Lisa and Jim Hayward
Best experience I can remember when buying a car. After looking at cars in lots of larger sellers, main dealers etc., where service seemed to be an in... Read More
Rich Eve
Big thanks to the guys at nice spec car shop for sorting the mini cooper for me,easy laid back salesmen with no hassle and a wealth of information che... Read More
Stephen Chapman
Excellent service, The guy's are very helpful and it was a pleasure to do business with. No pressure to buy and the car I bought is great. Highly reco... Read More
Darren Steward
Wonderful team. Very informative, trust worthy and a pleasure yo do business with.... Read More
Hannah C
These guys offer the best service, the car was presented to the highest standard! There was no presure selling the guys made me and my wife enjoy our... Read More
Peter
Great experience buying my mini from here from beginning to end. Friendly, informative and helpful staff. Would highly recommend Nice Spec Car Shop. T... Read More
Andrea
Very friendly and easy to deal with. Absolutely Zero hassle when selling my car and for a very competitive value. Would highly recommend either sellin... Read More
Bradley Lamb
I can only describe my experience as excellent from start to finish 10/10 really nice people to do business with.... Read More
Stephen W
Friendly Easy to deal with Hassle free. They make it so easy. Thankyou for all your help and the car is great... Read More
Darren B
Absolutely great experience. The team were extremely friendly, informative and on-hand throughout to answer any questions. More so, the aftercare serv... Read More
Denise G
Excellent and professional services in the purchase of two cars, I would certainly recommend them, if you want a fair and trust worthy deal... Read More
Ann
Very good seller, friendly and trustworthy. Car exactly as described- no unpleasant surprise. Fast and professional service. Highly recommend this sel... Read More
Magdalena
Very friendly and helpful throughout. It was a straightforward, honest deal with a very fair trade-in price for my Jaguar XF against a competitively p... Read More
Malcolm
Brilliant service from start to finish, not a sleazy snake in a suit as car salesman usually are,just two honest blokes, can’t recommend highly enou... Read More
Kurtis
What a pleasure to deal with. Top spec car. Hassle free. Fast turn around and would recommend to anybody. Cheers guys... Read More
Scott
I purchased a a beautiful red mini last month and I am so pleased with it. From making the first phone call to collecting the car – it was first cla... Read More
Sharon
Great communication with Rob and even though a long journey, well worth it. Excellent part ex price offered and i brought a cracking mini, exactly as... Read More
Nigel
Amazing customer service, so so helpful and have an amazing extent of knowledge on cars. Cannot thanks these guys enough for all the help in the proce... Read More
Siobhan
Want a mini this is the place. Easy going guys, good advice choosing the right car. Highly recommended... Read More
Lee
Contact Details
North StreetAshby de la Zouch
Leicestershire
LE65 1HS 07510 230690 sales@nicespeccarshop.com